Client Login
Frequently Asked Questions

Cleanse Your Bins


Do I need to be home for your services?
No. You do not need to be at home to have your trash bins cleaned. We clean your bins on your trash pickup day. As long as your trash bins are on the curb, we'll clean them on your scheduled date.


Why should I have my trash and recycle bins cleaned?
We not only clean your trash bins, but we disinfect, sanitize and deodorize them as well. We use water temps of approximately 200 degrees fahrenheit which rids them 99.9% of bacteria, germs, and viruses. Additionally, we spray down the outside of the bin including the parts most often touched such as the lid and handle. Our state-of-the-art system effectively reduces health hazards such as Tuberculosis, Strep, staph, E-Coli, Salmonella & Listeria.


Do you clean both trash bins and recycle bins?
Yes. We recommend cleaning both, due to bacteria, viruses, and germs that build up on both types of bins.


What areas do you service?
Cleanse your Bins services Ventura County and Los Angeles County, California including Agoura Hills, Bell Canyon, Calabasas, Camarillo, Fillmore, Hidden Hills, Hidden Valley, Lake Sherwood, Moorpark, Newbury Park, Oak Park, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Somis, Thousand Oaks, Ventura, Westlake Village, and Woodland Hills.


How do I start the service?
Visit our "SERVICES" section on this website to sign-up quickly and easily.


How do I update my payment information?
Click on the CLIENT LOGIN button on the right edge of your screen. Click the SUBSCRIPTIONS tab that appears on the landing page. Under ACTIONS you should see an UPDATE button. Click the button and follow the prompts to update your payment information.


How do I pay for an order that's listed in my account as UNPAID?
Click on the CLIENT LOGIN button on the right edge of your screen. Once you're logged in, you'll be taken to your profile. Notice that all of your orders are displayed on this page. Locate the order you need to pay. To the right of the order is a PAY link. Click this link. On the next page, click "Pay with Bank or Credit Card" which will already be ticked. Once you do this, the module will expand and you'll be able to add your updated credit card information. Follow the prompts to complete the process.


When will my trash bins be cleaned?
Cleanings are scheduled for the day after your trash service. This is to ensure the bins are empty and accessible. Same day is not possible due to both the unpredictable nature of trash and recycling routes, and to ensure that all bins are able to be cleaned in a timely manner.